We have been told different things each timeand still no call backs with them resolving the issue! Hope yoursgoes faster. The people whom work for theunemployment office donât give a Sh** and really do not care aboutresolving any issues. This has been locked for almost 4days and they still havenât called in. When i returned home we called a second time around 3:30pm and were told they would get to it not call in again and thatwhen they have it done they would call us well needless to say nocal yesterday or today so far. Hi, my husbands unemployment account is saying the same thing!Have you been able to resolve your issue? We havenât been able toget anywhere on this problem as of yet! I logged on to help himfile his claim as we do every Sunday and it wouldnât it stated theaccount has been locked due to security reasons and we contactedthe number provided on the webpage and they transferred the call 2times and said they would look into and as soon as it is resolvedthey would call back later that day. Oglesby said claimants have the option to receive an email or answer the 3 security questions they set up when they first created their CONNECT account.īoth Renshaw and Neal said they never received a DEO message that their accounts were on the potential hacker hit list.Īlso Check: Can You Add Money To Unemployment Card Why Is Your Unemployment Account Locked Due To Security Reasons These claimants will be prompted to reset their PIN when they try to log-in to CONNECT. In an abundance of caution, the Department completed a force reset for PIN numbers for the individuals who were impacted by the data breach, Oglesby said. The DEO strategy was designed to counter thieves trying to hijack the system, according to Emilie Oglesby, the departments Director of Communications. I believe hackers are trying to get what money they can.
If I cant access that money how am I supposed to take care of my family, Renshaw said Monday. Kim Renshaw, a married mother of two from Mount Dora, said she immediately thought of the DEO report that confirmed cyber thieves had targeted thousands of accounts between April and July of this year. The words YOUR ACCOUNT HAS REACHED THE MAXIMUM NUMBER OF FAILED LOGIN ATTEMPTS AND HAS BEEN TEMPORARILY LOCKED greeted thousands of men and women who attempted to request weekly benefits from the DEO on Aug. Thousands of Florida unemployment accounts were locked without warning this week in a move to counter a potential data breach that targeted nearly 58,000 Department of Economic Opportunity Connect accounts. Force Reset Used On 58000 Accounts Targeted By Cyberthieves Heâs looking for jobs, but in the meantime, he says he needs this money to stay afloat.Īnd tonight he, like many others in our state, has this message for the DEO. Other than that, weâd be homeless,â he said. ÂIf I didnât have a girlfriend that was working and other little sources of income, I get SSI for my kids, thatâs the only thing that helps get us through. He added that he even messaged President Biden for help. Perez says heâs also tried the Mayor, State congressman, and Governor Ron DeSantis. Iâve done the id verify me at least 30 times,â he said. He says after this, his account was locked again, then it was opened briefly for one payment in April 202 and then it was locked again. Perez says he has no clue how or why that happened and he says neither did the Florida Department of Economic Opportunity.
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